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A plumbing emergency does not wait for business hours. A supply line lets go overnight, a sewer backs up during dinner service, a water heater starts leaking across the garage floor on a Sunday. What matters in that moment is reaching someone who answers and can get a licensed plumber moving.
Roto-Rooter Plumbing & Water Cleanup answers the phone 24 hours a day and dispatches from Mobile. We have served this area since 1962. Today our third-generation, family-owned company runs about 48 employees, including about 31 licensed plumbers, across Mobile, Baldwin and Washington Counties.
Need an emergency plumber in Mobile, AL? Call 251-239-9163. You do not need to diagnose the problem before you call.

What counts as a plumbing emergency?
If water is actively escaping, wastewater is coming back into the building, or you have lost water entirely, treat it as an emergency and call.
We handle:
- Burst or leaking pipes
- Sewer backups and overflowing drains
- Overflowing toilets
- Water heater leaks
- Frozen pipes
- Major water line leaks
- Commercial emergencies at restaurants, offices, retail and rental properties
A sewer backup deserves particular caution. Wastewater is a health hazard rather than ordinary household water, and it needs proper removal, cleaning and drying.
A contained drip may wait until the next day. Water running down a hallway or a toilet overflowing again is different. If you cannot stop the water safely, call an emergency plumber. You do not have to know where the problem started.
What happens when you call about emergency plumbing repair?
Tell us if water is coming through the ceiling, rising in a floor drain or pooling beside a toilet. We ask whether it is spreading and send a licensed plumber. You do not need to identify the failed part.
At the property, the first job is stopping the source. The plumber explains the repair before work starts, then makes it.
If a toilet overflows at midnight, call the same number you use during the day. You do not need a separate after hours plumber.
Do you actually answer the phone at 2 a.m.?
Yes. Our phone is answered 24 hours a day and our crews are dispatched from Mobile. A homeowner calling from Midtown, Spring Hill, west Mobile, Chickasaw, Saraland or Semmes is reaching an operation based in the same market it serves.
That is not a response-time promise. Workload, road conditions and active emergencies all affect scheduling. What it does tell you is where the response is being coordinated and who is coordinating it.
When you call, it helps to tell us what is happening, where the water is coming from, whether you were able to shut anything off, whether water is near electrical equipment, and whether the water looks clean or contains sewage.
A plumber is on call every night. We do not send one out for something that can wait until morning, but a burst pipe or a sewer backup at 2 a.m. does not have to wait for the office to open.
We usually provide same-day service and respond faster for true emergencies such as a sewer backup.

Need an Emergency Plumber Now?
Call Roto-Rooter Plumbing & Water Cleanup at 251-239-9163. Tell us where the water is showing up and whether it is spreading.
What should you do while you wait for the plumber?
Keep it simple. A few steps limit the damage until the plumber gets there.
- Stop using water if wastewater is backing up into a drain or toilet.
- Shut off the fixture valve or main water valve if you can do it safely.
- Stay away from water near outlets, electrical equipment or the breaker panel.
- Move valuables away from the wet area if it is safe to do so.
- Take photos of visible damage for your records or insurance claim.
For the full walkthrough, read Emergency Plumber Mobile AL: What to Do in the First 10 Minutes.
Which emergencies can our plumbers handle?
Burst and leaking pipes
A burst pipe may send water through a ceiling or along a baseboard. A smaller uncontrolled leak is also a plumbing emergency. Our plumbers stop the water at its source, explain the problem and make the repair. For damaged supply lines, see our sewer and water line repair service.
Sewer backups and overflowing drains
A floor drain gurgling in a restaurant kitchen or wastewater rising in a bathtub may signal a sewer backup. Stop using water and call. Depending on the problem, drain cleaning or hydro jetting may be appropriate. The plumber explains the work before it starts.
Water heater leaks
When you find the water heater leaking onto the floor, check whether you can safely contain it. A small drip is different from spreading water. Our emergency plumbers handle water heater leaks and explain the needed repair. See water heater repair and installation.
Frozen pipes
A frozen pipe becomes urgent when it bursts or leaks. Shut off the water if safe, then call us. See our frozen pipe repair service.
What happens after the water stops?
Stopping the leak is only the first half of the job. Water that soaked into drywall, carpet pad, insulation, baseboards or cabinetry does not disappear because the visible puddle is gone.
This is where many plumbing companies hand you off to someone else. We do not. Roto-Rooter Plumbing & Water Cleanup handles the plumbing repair, the water damage restoration and, when it becomes necessary, mold remediation with our own crews. One company, one call.
That matters because wet building materials are time-sensitive. The sooner affected areas are evaluated, extracted and dried, the less likely a plumbing failure turns into a larger restoration project.

Do you handle commercial emergencies?
Yes. We provide emergency plumbing for businesses, restaurants, property managers, contractors and industrial facilities throughout Mobile, Baldwin and Washington Counties.
Commercial emergencies carry a second clock. A sewer backup or failed water line can stop service, close a kitchen or affect tenants in parts of the building that were never involved in the original problem.
An overflowing toilet before opening, a broken pipe in an office or a major water line leak at a rental property can disrupt the whole day. We also handle overflowing drains, water heater leaks and frozen pipes. Our commercial plumbing service page describes services for businesses and property managers.
Where can you call us for emergency plumbing?
We serve Mobile, Baldwin and Washington Counties, including downtown Mobile, Midtown, Spring Hill, west Mobile, Chickasaw, Saraland, Semmes, Daphne, Fairhope and Spanish Fort.
The number is the same in Fairhope and downtown Mobile: 251-239-9163. For emergency plumbing service for homes or commercial properties, give us the address and describe the problem.
Why does a local plumber matter when water is leaking?
We are a locally owned, third-generation family business operating since 1962 under the nationally recognized Roto-Rooter name. Our work is under warranty.
If you call a plumber in Mobile, AL about water behind the washing machine, you should know what needs repairing before work begins. We stop the source first, then explain the repair before work starts.
Frequently asked questions about emergency plumbing
What should I call an emergency plumber for?
Call for a burst pipe or leaking pipe causing damage, a sewer backup, an overflowing drain or toilet, an uncontrolled water heater leak, a frozen pipe that bursts or leaks, or a major water line leak. These are plumbing emergencies we handle.
Is Roto-Rooter a 24-hour plumber in Mobile?
Yes. A plumber is on call every night, so we work as a 24-hour plumber for real emergencies. The phone is answered 24 hours a day at 251-239-9163 for Mobile, Baldwin and Washington Counties, and the number stays the same overnight, on weekends and on holidays.
What happens after I call about a plumbing emergency?
We ask where the water is going, whether it is spreading and what you have shut off. A licensed plumber is sent to stop the source and explain the repair before work starts.
Can you help if a burst pipe causes water damage?
Our own crews handle the plumbing repair, water damage restoration and mold remediation if needed. One company, one call. Wet materials may still need drying after the pipe is fixed.
Should I call if I have a sewer backup but the water is not overflowing yet?
Call even before wastewater reaches the floor if it is backing up into a tub, toilet or drain. Stop using water and describe what is backing up.
Do you provide emergency plumbing repair for businesses?
Roto-Rooter provides emergency plumbing repair for restaurants, offices, retail and rental properties. Business owners, property managers and facility managers can call about leaking pipes, sewer backups, overflowing fixtures, water heater leaks, frozen pipes and major water line leaks.
Call Roto-Rooter for Emergency Plumbing Service
For an emergency plumber in Mobile, Alabama, or across Baldwin and Washington Counties, call Roto-Rooter Plumbing & Water Cleanup at 251-239-9163. Tell us what is leaking or backing up.
From our plumbers
What we run into most often on emergency calls around Mobile and Baldwin County.
Ready to get it fixed?
Send us a few details and we’ll be in touch. The same friendly, licensed plumbers your neighbors have trusted since 1962.
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