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Water Damage Restoration

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Roto-Rooter offers comprehensive services for water damage restoration. You can trust our trained experts to provide a quality service in a timely manner. For everything from leaks and blockages to general repair. We have you covered!

Water Damage Restoration

Water emergencies due to a burst pipe, toilet or sink overflow, appliance failure, severe storm or sewer backup can be disruptive and scary. Often, they occur without warning and must be dealt with immediately! When you are facing a water disaster, you need trained, reliable experts to respond quickly to mitigate damage, clean up the mess, and restore your home or business to normal. You need the water cleanup experts at Roto-Rooter. We are available 24 hours a day, 365 days a year to tackle any size water problem. Water and sewage must be extracted, and the affected areas professionally cleaned, ventilated, dried, and disinfected as quickly as possible to reduce bacteria, mold and other harmful microorganism growth, which can cause additional damage to the property and potential health risks for your family or employees.

Roto-Rooter Water Damage Restoration Services Include:

  • Hidden Water & Sewer Leaks
  • Pipe Leak Repair
  • Plumbing Leaks
  • Sewer & Drain Blockage
  • Slab Leak Detection
  • Water Leak Repair Options
  • Water Leak Detection Equipment
  • Behind-the-walls Water Leaks

Sewage & Water Damage Cleanup

When your plumbing fixtures fail, or when a storm hits your area, water can quickly become a problem. Heavy rain combined with partially blocked sewers can often cause sewage backups. If you don’t promptly address floodwater inside your home, your personal property will likely suffer from damage, creating an environment for bacteria, rot, and mold growth. Areas such as your walls, carpet, flooring, and even ceiling are potential zones for water damage.

The plumbing professionals at Roto-Rooter are trained to work with homeowners and businesses alike, offering prompt water damage clean up and repair service that you can trust. We are available 24/7, 365 days a year, when you need service most. Our water and sewage cleanup services include the following:

  • Broken pipes and failing plumbing fixtures or appliances. The experts at Roto-Rooter have expertise in water damage cleanup and plumbing repair, including sump pumps, water heater failures, broken pipes, and leaks from your washing machine, dishwasher, and ice maker.
  • Sewage damage from your toilet and sewer & drain backups.
  • Flooding created by severe weather, whether it be heavy rain or ground water flooding your basement.
Cleaning A Home

Cleaning a home after water damage is an extensive and important task. Simple do-it-yourself drying techniques are often not enough when removing water from your home or office. Your carpet, walls and floor coverings are porous which means a simple cleaning will not suffice, and extensive water damage cleaning is required. All surfaces affected by water damage must be thoroughly dried, cleaned, disinfected and deodorized by trained and certified water restoration professionals in order to eliminate disease-causing bacteria, fungi and other viruses before the area is safe for humans again. The actual cleaning and drying time of your contents is dependent upon the extent of the water damage. While some clean-up efforts can take 2 days, many may take longer.

Roto-Rooter will promptly clean the contents of any areas affected by water damage, while removing any non-salvageable possessions, if applicable. Our extensive cleaning process includes the application of anti-microbial agents and deodorizers, as well as air-cleaning utilizing our state-of-the art equipment. We will not remove the advanced Roto-Rooter water mitigation equipment from your home or business until our temperature, humidity, and moisture testing confirms that all affected areas have been dried to acceptable levels, according to industry certification standards. Roto-Rooter will send the bill for services directly to your insurance company, relieving you of the burden during a very stressful time.

Water Emergencies

When water emergencies strike, make sure to leave the water cleanup operations to the experts at Roto-Rooter. We understand the need to get your home or office back in order as quickly as possible. As such, we are trained and accredited by Institute of Inspection, Cleaning and Restoration Certification (IICRC). Capable of performing all water restoration services in compliance with the IICRC S500 standards for professional water damage restoration. Our extensive knowledge and training means we’ll deliver service you can trust.

Mold Prevention & Remediation

When removing water from areas it doesn’t belong, simple drying techniques are often not enough. Your carpet, walls, and floor coverings are porous. Therefore, a standard clean will not suffice, an extensive clean is necessary. Surface cleaning only removes visible contamination, but significant quantities of microorganisms are often left behind, which can potentially cause health problems as well as unpleasant odors. Our trained professionals will thoroughly clean, disinfect, and deodorize all surfaces affected by water damage in order to properly eliminate disease-causing bacteria, fungi, and other viruses before the area is safe for humans again.

Roto-Rooter’s prompt and professional water damage cleaning experts are trained and certified to clean and deodorize areas affected by excessive water damage and sewage backups. We utilize an approved process that offers protection against germs, mold, mildew, and odors, which includes the following crucial steps:

  • Cleaning of contents and affected areas
  • Removal of non-salvageable possessions and structures, when applicable
  • Application of anti-microbial agents and deodorizers
  • Air cleaning using state-of-the-art equipment
  • Deodorizing

Highly Trained Professionals

The plumbing professionals at Roto-Rooter are well trained and knowledgeable. They are accredited with Institute of Inspection, Cleaning and Restoration Certification (IICRC) and perform water restoration services in compliance with the IICRC S500 standards for professional water damage restoration, which means you are getting water damage cleaning, sanitizing and deodorizing services that you can trust.

Homeowners and businesses alike rely on the experts at Roto-Rooter to remove water, and to clean and deodorize their home or business. We understand the importance of prompt service during water emergencies. Our plumbing experts are trained in water damage cleanup efforts that help better protect your families, employees, and customers.

Our Process

The experienced water restoration professionals at Roto-Rooter will help get your home or business back in working order as quickly as possible. Our plumbing experts are available to you 24 hours a day, 365 days a year, when you need service most. No matter the time of day, a live Roto-Rooter customer service representative will answer your call. After your call, we promptly dispatch a specialist to access the water damage and determine the best course of action. Our prompt and experienced team will work with your insurance company to ensure that the experience is as easy as possible for you. Once we determine your insurance coverage, we will ask you for written permission to begin the water restoration process.

Our IICRC certified technicians will perform water extraction, remove unsalvageable contents and structures (including personal property, carpet and other flooring, dry wall, paneling, shelving, cabinets, etc.), clean the affected areas, apply disinfecting agents, deodorize and dry the structure. Our team will also haul away any harmful and water damaged debris.

We will thoroughly document the damage to your property with photos of your losses before, during, and after work is complete. The professionals at Roto-Rooter will prepare sketches and create drying logs for your insurance company, so that they can process your claim quickly and accurately.

Time Estimate

The scope of water damage and time required to meet the drying standard will determined the actual cleaning and drying time of your home and contents will require. Roto-Rooter can complete the water restoration process in as quickly as just two days. However, it may take up to a week depending on the severity of damage. Generally, we can complete most cleanup tasks on the day of your call. This typically includes general cleanup, packing, removal of unsalvageable property, disinfecting, and deodorization. To complete the water cleanup process, we will place our drying equipment and air sanitizers onsite at your home or business. We will remove our advanced equipment only when the temperature, humidity, and moisture testing confirms that affected areas have dried to our approved standards.

Roto-Rooter will send the bill directly to your insurance company, making it one less thing for you to worry about during a difficult time.

Water Damage Insurance

Insurance companies are not always clear when it comes to explaining your coverage in the event of a water emergency. Your insurance coverage can vary a great deal depending on the provider, as well as the specific policy and any applicable riders. It is best to know the details when assessing your insurance coverage and starting the water damage cleanup process.

Your specific coverage is dependent on your homeowner’s policy guidelines and deductibles. Check with your insurance provider about your policy details for more information and to stay fully informed in the event of an emergency.

Typically, most insurance companies cover unexpected water damage. However, some insurers may not cover damage caused by an ongoing issue or structural problem. Before we start any work, the plumbing professionals at Roto-Rooter will contact your insurance carrier to determine your coverage. We will also work directly with your local adjuster throughout the process, making it less of a headache for you. Your insurance carrier may determine coverage based on the cause and extent of the damage; some may limit your level of coverage.

Roto-Rooter’s estimators have experience dealing with insurance companies and local adjusters. Our prompt team of professionals will thoroughly document your loss with photo evidence. The photo evidence includes the state of the damaged area before work begins, during the cleanup process, and after our work is complete. We will also include sketches and drying logs as part of our water damage cleanup process. Our experts will work hard to ensure a hassle-free experience for you from start to finish.

What We Help With
  • Flood Water Removal
  • Storm Water Damage
  • Rain Water Damage
  • Ceiling Water Damage
  • Basement Flood Clean-Up
  • Sewage Damage Cleaning & Restoration
  • Infectious Waste Clean-Up
  • Mold Remediation
  • Disposal & Cleanup
  • Structural Drying & Dehumidification
  • Odor Control
  • Thermal Camera Inspections
  • Xactimate Pricing
  • Direct To Insurance Billing

Our prompt response times and immediate action can reduce further damage to your home and possessions. It’s important to remove water and sewage, dry the property, as well as ventilate and disinfect it as quickly as possible. As a result, this inhibits the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Call us for more information on our water damage restoration and repair services. Our water leak repair services include slab leak detection, plumbing leak, pipe leak repair, hidden water, and sewer leaks. No matter how big the emergency, the plumbing professionals at Roto-Rooter are ready and equipped to help.