Plumbing emergencies never happen at a convenient time. Whether it’s a burst pipe, an overflowing toilet or a backed-up sewer line, these issues can cause significant stress—and even greater damage—if not addressed promptly. If you’re facing a plumbing emergency in Mobile, AL, knowing what to do before the professionals arrive can make all the difference.
At Roto-Rooter Mobile, we specialize in 24/7 emergency plumbing services. While our licensed plumbers are on the way, here’s what you can do to minimize damage and protect your home.
1. Turn Off the Water Supply
The first and most important step in any plumbing emergency is to stop the flow of water. Locate your home’s main shut-off valve—usually found near the water meter, in the basement or outside the home—and turn it off immediately.
If the issue is isolated to one fixture, like a toilet or sink, you can often shut off the water valve directly underneath or behind the fixture instead. This simple action can prevent gallons of water from flooding your home and causing costly damage.
2. Shut Off Your Water Heater
If you’re dealing with a burst pipe or major leak, you should also turn off your water heater to avoid damaging it. For electric water heaters, flip the circuit breaker; for gas models, turn the thermostat to the “pilot” setting.
This step is especially important if hot water is involved in the leak, as it can prevent overheating or pressure build-up inside the tank.
3. Contain the Damage
Use towels, buckets or any absorbent materials you have on hand to control the spread of water. If the leak is near walls or ceilings, place buckets underneath to catch the dripping water.
For floors, lay down towels or use a wet/dry vacuum if available. Quick action can help reduce the risk of water damage to your floors, walls and belongings.
4. Avoid Chemical Drain Cleaners
If your emergency involves a clogged drain, it can be tempting to pour in a chemical drain cleaner. However, these products often do more harm than good, especially in older pipes. They can corrode plumbing, damage seals and pose health risks if mixed with other chemicals.
Instead, wait for a professional from Roto-Rooter Mobile to assess and clear the blockage using safe, effective methods.
5. Take Photos for Documentation
If there’s significant damage, take photos or videos of the affected area. This documentation may be helpful for insurance claims and can also assist the plumber in understanding the scope of the issue once they arrive.
6. Call a Trusted Local Emergency Plumber
Once you’ve controlled the immediate situation, call a trusted, local expert like Roto-Rooter Mobile. Our trained technicians are available 24/7 to handle emergency plumbing problems throughout Mobile, AL, and surrounding areas.
We’re equipped to handle everything from burst pipes and sewer backups to water heater issues and overflowing fixtures—fast, professionally and with your peace of mind in mind.
Why Choose Roto-Rooter Mobile for Plumbing Emergencies?
- 24/7 emergency service
- Licensed and insured technicians
- Fast response times across Mobile, AL
- Fair, upfront pricing
- Trusted by Mobile homeowners for decades
At Roto-Rooter Mobile, we believe every customer deserves fast, honest and professional service—especially in an emergency. We’re just a phone call away, ready to help when you need us most.